Shipping policy

Shipping Policy

At Zibilo, every item is handmade with care and love. Because each piece is created individually, please allow approximately 4–6 weeks for preparation and delivery. We truly appreciate your patience and support.

Canada Shipping

Quebec & Ontario

• Free shipping on orders over $100
• Standard delivery: $11.99
• Express delivery: $14.99
• Priority express delivery: $17.99

Rest of Canada & United States

• Free shipping on orders over $150
• Standard delivery: $14.99
• Express delivery: $17.99

International Shipping

International shipping rates are calculated at checkout.

Once your order has been processed and shipped, you will receive a confirmation email with your tracking number.

Order Changes & Customs Fees

If you need to make changes to your order, please contact us as soon as possible through our Contact Us section before your order is shipped.

Please note that parcels shipped to the United States may be subject to customs or import fees upon delivery. These fees are determined by U.S. Customs and are the responsibility of the recipient.

Thank you for supporting handmade arts by Zibilo.