Last updated: May 9, 2026

Zibilio operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Zibilio is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

• Contact details including your name, address, billing address, shipping address, phone number, and email address.
• Financial information including payment card information, transaction details, payment confirmation and other payment details.
• Account information including your username, password, security questions, preferences and settings.
• Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
• Communications with us including the information you include in communications with us.
• Device information including information about your device, browser, IP address, and other identifiers.
• Usage information including information regarding your interaction with the Services.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you when you create an account, make a purchase, contact us, or otherwise use the Services.
• Automatically through cookies and similar technologies when you use our website.
• From service providers who support our business operations.
• From business or marketing partners.

How We Use Your Personal Information

Depending on how you interact with us, we may use personal information for the following purposes:

• To process payments and fulfill orders.
• To manage your account and preferences.
• To provide customer support.
• To improve and personalize your shopping experience.
• To send marketing and promotional communications.
• To prevent fraud and maintain website security.
• To comply with legal obligations.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience, analyze website traffic, personalize content, and support marketing efforts. By using the Services, you consent to our use of cookies where permitted by applicable law.

You may control or disable cookies through your browser settings; however, some features of the Services may not function properly if cookies are disabled.

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate business purposes, including:

• Shopify and service providers who help operate the store.
• Payment processors and shipping providers.
• Marketing and advertising partners.
• Legal authorities when required by law.
• Business affiliates or during business transactions such as mergers or acquisitions.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services.

Information submitted through the Services may be transferred to Shopify and third-party providers located outside your country of residence.

To learn more about how Shopify uses your personal information, visit:

https://privacy.shopify.com/

Quebec and Canadian Privacy Rights

If you reside in Quebec or elsewhere in Canada, you may have rights under applicable privacy laws including Quebec Law 25 and PIPEDA. These rights may include access to your personal information, correction of inaccurate information, withdrawal of consent, and requesting deletion of your information where legally permitted.

You may contact us at any time to exercise these rights using the contact information provided below.

Third Party Websites and Links

The Services may contain links to third-party websites or platforms. We are not responsible for the privacy or security practices of third parties.

We encourage you to review their privacy policies before providing personal information.

Children's Data

The Services are not intended for children under the age of majority in your jurisdiction, and we do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us so we can delete the information.

Security and Retention of Your Information

We use reasonable safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.

We retain personal information only for as long as necessary to:

• Provide Services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements and policies

Your Rights and Choices

Depending on your location, you may have the following rights:

• Right to access your personal information
• Right to request deletion of your information
• Right to correct inaccurate information
• Right to data portability
• Right to withdraw consent for marketing communications

You may unsubscribe from promotional emails at any time using the unsubscribe link in our emails.

We may still contact you regarding orders, transactions, or account-related matters.

International Transfers

Your personal information may be transferred, stored, and processed outside your country of residence.

Where required by law, we use appropriate safeguards for international data transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Updated versions will be posted on this page with a revised "Last updated" date.

Contact

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email: Info@zibilo.ca

Phone Number: 263.362.6371